Term and Conditions

Welcome to Jonues Road Shop! These Terms and Conditions govern your use of our website and purchases of our Mediterranean-inspired beauty products. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

1. Website Usage and Intellectual Property

1.1 Acceptance of Terms

By accessing and using jonesroadshop.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part, please discontinue use of our website.

1.2 Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, product formulations, and branding, is the property of Jonues Road Shop and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to circumvent any security measures
• Not use our products for any purpose other than their intended cosmetic use

2. Products and Services

2.1 Product Descriptions

Jonues Road Shop specializes in Mediterranean-inspired beauty and personal care products. Our offerings include:

• Facial Care: Aceite facial Calmante, Aceite facial Iluminador, Aceite facial Nutritivo, BB Cream iluminadora, CC Cream Helix Active
• Hair Care: Champú Biotina, Champú Brillo, Champú Calmante, Champú Caspa, Beard Care products
• Body Care: Aceite de Almendras 250ml, Aceite seco del Mediterráneo, Bath products
• Skincare Solutions: Agua micelar saúco BIO, Agua micelar Urban Protection
• Lifestyle: Aromatic Spray, Apparel

2.2 Product Quality and Authenticity

We are committed to providing high-quality products inspired by Mediterranean beauty traditions. However, please note:

• Product colors may vary slightly due to monitor settings
• Natural ingredients may cause variations in texture or scent between batches
• We reserve the right to update product formulations while maintaining quality standards

3. Orders and Payment

3.1 Order Process

When you place an order through jonesroadshop.com:

• You receive an order confirmation email
• We process orders within 1-2 business days after payment confirmation
• You receive shipping confirmation with tracking information once dispatched
• All orders are subject to product availability

3.2 Pricing and Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All prices are listed in US dollars. We reserve the right to adjust prices due to market conditions, though orders already placed will be honored at the price quoted at time of purchase.

3.3 Shipping and Delivery

We ship worldwide except to some Asian countries and remote locations. Our shipping options include:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
• Free Shipping: Via EMS for orders of $50 or more, delivered in 15-25 business days after dispatch

Delivery times are estimates and may vary due to customs processing and local conditions. Customers are responsible for any import duties or taxes in their country.

4. Returns and Refunds

4.1 Return Policy

We accept returns and exchanges for most products within 15 days of delivery date, provided:

• Items are unused and in original condition
• Original packaging with all tags is intact
• The item is in the same condition as when received

4.2 Non-Returnable Items

For hygiene reasons, the following cannot be returned:

• All facial oils (Aceite facial products)
• All micellar waters (Agua micelar products)
• BB Creams and CC Creams
• All shampoo products (Champú)
• Aromatic Sprays, Bath, and Beard Care products

4.3 Return Process

To initiate a return or exchange:

1. Email [email protected] within 15 days of receipt
2. Include your order number and reason for return
3. Wait for Return Authorization Number and instructions
4. Ship item with RAN clearly marked (return shipping at customer’s expense)

4.4 Refund Timeline

Refunds are processed to the original payment method:

• Credit/Debit Cards: 7-10 business days
• PayPal: 3-5 business days

5. Limitations of Liability

5.1 Product Usage

Jonues Road Shop products are for external use only. We recommend:

• Performing a patch test before full application
• Discontinuing use if irritation occurs
• Consulting a dermatologist if you have specific skin concerns
• Keeping products away from eyes and mucous membranes

5.2 Website Availability

We strive to maintain website availability but are not liable for temporary unavailability due to:

• Technical maintenance
• Server issues
• Circumstances beyond our reasonable control

5.3 Maximum Liability

Our maximum liability to you for any claim relating to our products or website shall not exceed the purchase price of the products in question.

6. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) details how we collect, use, and safeguard your data. By using our website, you consent to such processing.

7. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Georgia, USA. Any disputes shall be resolved in the courts located in Atlanta, Georgia.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of our site after changes constitutes acceptance of the modified terms.