Privacy Policy

At Jonues Road Shop, we are dedicated to bringing you Mediterranean-inspired beauty products that prioritize purity, quality, and your well-being. Just as we carefully craft our Aceite facial Calmante and BB Cream iluminadora to nurture your skin, we are equally committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website jonesroadshop.com or make a purchase from our global store.

By using our website, you agree to the practices described in this policy. We adhere to applicable privacy laws, including the General Data Protection Regulation (GDPR) for European customers and the California Consumer Privacy Act (CCPA) for residents of California, US.

1. Information We Collect

To provide you with a seamless and personalized shopping experience, we collect the following types of information:

• Personal Information: When you create an account, place an order, or contact our customer service, we collect details such as your name, email address, shipping address, billing address, and payment information (e.g., credit/debit card details processed securely via third-party providers like PayPal).
• Technical Data: We automatically collect information about your device and browsing behavior, including your IP address, browser type, operating system, and pages visited on our site.
• Cookies and Tracking Data: We use cookies and similar technologies to enhance your experience, such as remembering your preferences and analyzing site traffic. For more details, see the “Cookie and Tracking Technologies” section below.
• Communication Data: If you contact us at [email protected], we may retain your messages to assist you effectively.

2. How We Use Your Information

Your data helps us deliver the secure and convenient service you expect from a brand inspired by the simplicity and richness of the Mediterranean. We use your information for:

• Order Processing: To fulfill your purchases, process payments, and ship products like our Aceite de Almendras or Agua micelar Urban Protection to your location (excluding Asia and certain remote areas).
• Customer Support: To respond to your inquiries and provide assistance, ensuring your experience is as smooth as our calming facial oils.
• Personalization: To tailor product recommendations and content based on your browsing history, such as highlighting our Aceite facial Iluminador if you show interest in illuminators.
• Marketing: With your consent, we may send you promotional emails about new arrivals, offers, or beauty tips. You can opt out at any time.
• Security and Improvements: To protect against fraud, monitor site performance, and enhance our website functionality.

3. Sharing and Disclosure of Information

We value your trust and do not sell or rent your personal data to third parties. However, we may share information in the following circumstances:

• Service Providers: We work with trusted partners to handle payment processing (e.g., Visa, MasterCard, PayPal), shipping, and marketing. These providers are contractually obligated to protect your data and use it only for the services we specify.
• Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or regulatory request.
• Business Transfers: In the event of a merger or sale of Jonues Road Shop, your data may be transferred to the new owners, who will continue to honor this policy.

We ensure that all third parties adhere to strict data protection standards, reflecting our commitment to clean beauty and integrity.

4. Data Storage and Security

Your data is stored securely on servers located in the United States and other regions where our service providers operate. We implement robust measures to protect your information, mirroring the care we take in formulating our products:

• Encryption: All payment and personal data are encrypted using industry-standard technology (e.g., SSL) during transmission.
• Access Controls: Only authorized personnel have access to your data, and we never store complete payment details on our servers.
• Regular Updates: Our security protocols are frequently reviewed and updated to meet global standards, ensuring your financial and personal well-being is safeguarded.

While we strive for maximum security, no online method is 100% secure. We encourage you to use strong passwords and monitor your accounts for any unusual activity.

5. Your Rights

As a valued customer, you have control over your personal data. Depending on your location, you may have the following rights:

• Access and Correction: You can request a copy of the data we hold about you and update inaccuracies.
• Deletion: You may ask us to delete your personal data, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us.
• Data Portability: You have the right to receive your data in a structured, machine-readable format.
• Restriction and Objection: You can request that we limit or stop processing your data in certain cases.

To exercise these rights, please contact us at [email protected]. We will respond within 30 days, in line with regulatory requirements.

6. Cookie and Tracking Technologies

Our website uses cookies and similar tools to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and offer personalized content. For example, they may remember your interest in our Champú Biotina or Beard Care products.

• Types of Cookies: We use session cookies (which expire when you close your browser) and persistent cookies (which remain for a set period).
• Third-Party Cookies: Partners like Google Analytics may use cookies to help us understand how customers interact with our site. You can manage these through your browser settings.
• Your Choices: Most browsers allow you to disable cookies, but this may limit certain features, such as the guest checkout option. By using our site, you consent to our use of cookies as described here.

7. International Data Transfers

As a global brand, we serve customers worldwide (excluding Asia and certain remote areas). Your data may be transferred to and processed in countries outside your residence, including the United States. We ensure such transfers comply with legal frameworks like GDPR, using standard contractual clauses or other safeguards to protect your information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Last Updated” date. We encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us. We’re here to help, just as we are with your beauty needs.

Thank you for trusting Jonues Road Shop. We are committed to protecting your privacy as meticulously as we craft our Mediterranean-inspired beauty solutions.