FAQ

Our products combine Mediterranean-inspired formulations with clean beauty principles. We offer targeted solutions for various skin concerns, from our calming facial oils to illuminating BB creams, all crafted without compromising on quality or skin health.

Yes! Our collection includes products for diverse skin needs. We offer gender-inclusive beauty solutions and specific formulations for different concerns. Whether you need our Nutritive Facial Oil for dry skin or our Calming Facial Oil for sensitive skin, we have options for everyone.

We are committed to clean beauty and do not test our products on animals. Our formulations are cruelty-free and developed with ethical practices.

We process orders within 1-2 business days. Then you can choose:
• Standard Shipping (10-15 days after dispatch) via DHL or FedEx – $12.95
• Free Shipping (15-25 days after dispatch) via EMS – for orders over $50

We deliver globally to most locations! However, we’re unable to deliver to some remote areas in Asia and other select remote locations. If you’re unsure about delivery to your area, please contact our customer service team.

Absolutely! Once your order is dispatched, we’ll send you tracking information so you can follow your package’s journey from our Atlanta headquarters to your doorstep.

We accept returns within 15 days of receipt. Products must be in original condition. Please contact our customer service team to initiate a return process.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Yes, we use industry-standard encryption and security measures to protect your payment information. Your financial data is handled with the utmost care and security.

While creating an account makes future orders faster and allows you to track your order history, you can also checkout as a guest if you prefer.

While our products are formulated for various skin types, everyone’s skin is unique. If you experience any discomfort, discontinue use immediately and contact our customer service team. We’re here to help find the right products for your skin.

Certainly! Our team is knowledgeable about our entire collection and can provide personalized recommendations based on your skin type and concerns. Don’t hesitate to reach out to us.

Sustainability is important to us. We’re continuously working to improve our packaging and sourcing practices to minimize our environmental impact while maintaining product quality.